This course is also available in the 2022 Paralegal Cruise Bundle.

Law enforcement and safety expert Timothy Dimoff, presented a one-hour interactive webinar presentation, Defusing and Dealing with Difficult People, for all legal professionals.

During this presentation, Tim Dimoff discussed:

• The importance of tactical empathy
• To identify aggressive vs. assertive behaviors
• To understand and to detect reactive behaviors and how to de-escalate them
• The stages of aggression
• Physical & verbal indicators
• The difference between responsive and reactive behavior
• How to set guidelines when working with others
• How to protect yourself

Course Format

This is an on demand seminar – you’ll receive immediate access to the on demand recording, a copy of the PowerPoint and a certificate of attendance/CLE. You have lifetime access to this program, so once it’s in your account, you can return to complete it whenever it is convenient for you.

Video length: 1 Hour 5 Minutes.

Continuing Legal Education Credit (CLE)

NALA CP or ACP: This program meets the requirements of the NALA Certifying Board for continuing legal education credit required to maintain the CP (Certified Paralegal) credential. This program is pre-approved by NALA for 1.0 hour of non-substantive CLE.

Florida Bar FRP: As approved by NALA, this seminar meets the requirements under Rule 20-6.1 of the Rules Regulating The Florida Bar for continuing legal education credit required to maintain the FRP credential.

NALS – This program is approved by NALS for 1.0 CLE Hour.

Meet your Speaker

Timothy A. Dimoff, founder and president of SACS Consulting & Investigative Services, Inc., is considered one of the nation’s leading authorities in high-risk workplace and human resource issues, security, vulnerability assessments and crime. As a consultant to law enforcement and the media, Timothy has been called upon to examine evidence from crime scenes and victim and witness reports to develop an offender profile. He has testified as an expert witness in many trials throughout the years.